Shipping Policy

Shipping policy

Tuff Bang Shipping Policy

Thank you for shopping with Tuff Bang! We strive to provide a smooth and hassle-free shopping experience. Below, you’ll find details about our handling times, shipping rates, order tracking, and more.

Handling, Transit & Order Cut-Off Times

Handling Time: Orders are processed within 1–3 business days (Monday to Friday).
Transit Time: Orders are delivered within 8–11 business days (Monday to Friday).
Order Cut-Off Time: 4:00pm (PST) (Monday – Friday).
Total Estimated Delivery Time: 9–14 business days (Monday to Friday).

Shipping Information

Shipping Methods & Carriers: We use a number of different couriers including USPS, UPS, DHL and FedEx, depending on location and order size.

Shipping Rates:

Standard US shipping is $5.99. Orders over $99 are Free Shipping.

Order Changes & Cancellations

Need to modify your order? Contact us at support@tuffbang.com as soon as possible. Once an order has shipped, changes may no longer be possible.

Order Cancellations: Orders can be cancelled before shipment. Refunds are processed as per our Return & Refund Policy.

Order Tracking & Delivery Issues

Tracking Your Order: You’ll receive a tracking link via email once your order ships.

Lost or Delayed Packages: Contact us at support@tuffbang.com for assistance.

Incorrect Address Policy

Tuff Bang is not responsible for incorrect addresses. Contact us immediately at support@tuffbang.com to request a correction.

Estimated Shipping Timelines

Step	Timeframe
Cut-Off Time	4:00pm (EST) (Monday – Friday)
Handling Time	1–3 Business Days (Monday – Friday)
Transit Time	8–11 Business Days (Monday – Friday)
Total Delivery Time	9–14 Business Days (Monday – Friday)

📍 Address: 202 Cypress St., Chula Vista, California, 91910, United States
📞 Phone: (619) 310-2584
📧 Email: support@tuffbang.com
🕘 Business Hours: Monday – Friday, 9:00am – 6:00pm (PST)

By placing an order with Tuff Bang, you agree to our Privacy Policy and Terms of Service.